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Do I need to be home during post-construction cleaning of my new house in Ottawa?

Question

Do I need to be home during post-construction cleaning of my new house in Ottawa?

Answer from Clean IQ

You do not necessarily need to be home for the entire duration of a post-construction clean, but being present at the start and end of the job is a good idea. A full post-construction clean can take a crew most of a day, and staying for the whole process is often impractical, especially given the noise, dust disturbance, and chemical products involved during the work.

When Your Presence Matters Most

At the beginning of the job, you should walk through the entire home with the cleaning crew lead to point out any areas of particular concern. This includes fresh surfaces that need gentle handling, such as new hardwood floors, recently grouted tile, or painted walls that may not be fully cured. If your home was built or renovated during Ottawa's winter months, highlight any areas where you have noticed heavy dust accumulation, particularly around HVAC vents, inside closets, and on upper shelving or ledges where fine drywall dust settles in the dry winter air. This initial walkthrough sets clear expectations and helps prevent damage to new finishes.

During the cleaning itself, the crew will be using HEPA vacuums, industrial floor scrubbers, and potentially air scrubbers that generate noise and temporarily increase airborne dust before capturing it. The workspace is not comfortable or particularly safe for homeowners to linger in, especially if chemical degreasers or grout haze removers are being applied. If you choose to leave, ensure the crew lead has your phone number and knows how to reach you if any questions or issues arise, such as discovering damage hidden under construction debris or needing guidance on a particular surface or fixture.

Being present for the final walkthrough is the most important part. Walk through every room with the crew lead while natural light is available, as dust and streaks are most visible in daylight. Check windows at an angle to spot streaks or paint overspray that may have been missed. Run your hand along the tops of door frames, window sills, baseboards, and inside cabinets to feel for dust residue. Open and close all doors and drawers to check the insides. Look inside closets, check light fixtures, and inspect HVAC vent covers. Ask the crew lead to address any missed areas on the spot during this walkthrough, which is far easier than calling them back later.

One practical consideration is security. If your new build is in a subdivision that is still under active construction, leaving the home unattended with a cleaning crew you have just hired involves some trust. Before the job, check references or reviews, ask the company for proof of liability insurance and what it covers, and ask whether they have WSIB coverage or a clearance certificate. You can find cleaning companies through the Ottawa Construction Network directory at justynrookcontracting.com, which makes it easier to compare your options before committing.

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